#352 AI Agents at Work: What Actually Breaks (and How to Fix It) with Danielle Crop, WNS
Summary
This video, from DataCamp, delves into the practical challenges of deploying AI agents, including issues like hallucination, data leakage, and ensuring their trustworthiness and security. It offers critical insights into effectively managing AI tools and mitigating risks, making it highly valuable for educators and students who are learning about AI concepts, developing AI applications, or critically evaluating the implementation of AI in educational settings.
Description
AI agents are spreading across the data and AI industry, promising to automate everything from research to outreach. At the same time, teams are learning that these tools can hallucinate, leak data, or act in surprising ways. In day-to-day work, the challenge is deciding which tasks to hand off, what data to share, and how to keep the output trustworthy. Do your agents actually add value, or just add noise? Are they running in a secured, ring-fenced environment? How do you balance playful experimentation with critical checking when an agent confidently gets a key fact wrong? Danielle leads go-to-market strategy at WNS, Capgemini's AI transformation services arm. Previously, Danielle was Chief Data Officer at American Express and Albertsons. She also write The Remix substack on technology trends, and is an Editorial Board Member for CDO Magazine. In the episode, Richie and Danielle explore AI agents at work, experimentation with guardrails, data privacy, access, tone controls, OpenClaw automation wins and failures, token costs, tying AI plans to P&L strategy, shifts in careers and hiring, how data teams handle unstructured data governance, and much more. Find DataFramed on DataCamp https://www.datacamp.com/podcast and on your preferred podcast streaming platform: Apple Podcasts: https://podcasts.apple.com/us/podcast/dataframed/id1336150688 Spotify: https://open.spotify.com/show/02yJXEJAJiQ0Vm2AO9Xj6X?si=d08431f59edc4ccd Links Mentioned in the Show: WNS - https://www.wns.com/ AI-Native Course: Intro to AI for Work - https://www.datacamp.com/courses/introduction-to-ai-for-work Catch Danielle speaking at RADAR—April 1 - https://events.datacamp.com/radar-ai-human Related Episode: AI Agents Are the New Shadow IT (And Your Governance Isn’t Ready) with Stijn Christiaens, CEO at Collibra - https://www.datacamp.com/podcast/ai-agents-are-the-new-shadow-it New to DataCamp? Learn on the go using the DataCamp mobile app - https://www.datacamp.com/mobile Empower your busin
More Videos
4:49Why OpenAI Killed Sora, Checkout, and Adult Mode | The Median Brief #1
0:53The Real Problem With AI Video Generation #shorts #ai
1:37Will World Models Bring us AGI? with Eric Xing, President & Professor at MBZUAI
1:13:28Create a Marketing Funnel with Excel + Copilot
4:14What 81,000 People Want From AI | This Week in AI
1:31